Interpreting Services
Over-the-Phone
Interpreting (OPI)
OVER-THE-PHONE INTERPRETING (OPI)
24/7 Phone Interpreters in 350+ Languages—Connected in Seconds
Break down language barriers in under a minute. Our 24/7 Over-the-Phone Interpreting (OPI) service connects you to professional interpreters in 350+ languages. No extra equipment, no appointments, no waiting, no complications.
⚡WHY CCI GROUP’S
OVER-THE-PHONE INTERPRETING
Telephone interpreting. Redefined for Speed and Precision"
4 Key Differentiators
🚀 Ultra-fast connection
Our technology and global interpreter network ensures you’re connected to a professional in the language combination of your choice in under a minute—anytime, anywhere.
🔒 Enterprise-LevelSecurity
HIPAA, FERPA, and SOC2 compliant encrypted calls, secure recordings, and full regulatory compliance. Your information is always protected.
💰 Transparent Pricing
No hidden costs, per-minute billing Pay only for what you use. No monthly payments, no long contracts. Total transparency on every invoice.
🎯 Industry Specialization
From medical and legal to financial and government settings, . Our interpreters are proficient in the terminology specific to your industry.
From medical and legal to financial and government settings, we match you with interpreters fluent in your domain’s terminology and protocols.
⚡MAIN USE CASES
OPI solutions for every situation"
🏥 Health care
Vital communication with patients From emergency consultations to explanation of treatments. Certified Medical Interpreters (BSCs) available 24/7.
- HIPAA Compliance Guaranteed
- Specialized medical terminology
- Available for emergencies
💼 Customer Service
Expand your global reach Serve customers in their native language. Improve satisfaction and reduce troubleshooting times.
- Integration with CRM systems
- Detailed call reports
- Multi-channel support
⚖️ Legal Services
Accuracy in critical matters Depositions, legal consultations, court proceedings. Court-certified interpreters available.
- State and Federal Certification
- Absolute confidentiality
- Recordings admissible in court
🏛️ Government Agencies
Inclusive public service Complies with language access mandates. It serves diverse citizens with professionalism and efficiency.
- Federal Regulatory Compliance
- Special Government Fees
- Compliance Reports
💳 Financial services
Barrier-free transactions Banking, insurance, investments. Handles sensitive financial communications with accuracy and confidentiality.
- Banking Regulatory Compliance
- Specialized financial terminology
- Bank-grade encryption
🆘 Emergency Services
Quick response when you import 911, fire, police, EMS. Immediate connection for critical, life-saving situations.
- Absolute priority in connection
- 24/7 Emergency Protocol
- Crisis interpreters
📞 HOW IT WORKS
"As simple as making a call"
3-Step Process:
1. Call or Connect
Multiple ways to access
- Dial our dedicated number
- Use the CCI Connect app
- Direct integration with your system
- Secure web portal
2. Select the Language
350+ options available
- Main languages and dialects
- Specialized indigenous languages
- Video Sign Languages
- Automatic Language Identification
3. Conversation Without Limits
Seamless communication guaranteed
- Certified Interpreter Connected
- Crystal clear audio quality
- No time limit
- Optional recording available
Total Time: Less than 1 minute to be talking